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DORA: digital operational resilience in financial services

DORA strengthens digital resilience in EU financial services — from ICT risk management to incident reporting, testing and supplier contracts.

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DORA (Digital Operational Resilience Act) strengthens ICT resilience in EU financial services — risk management, incidents, testing and third-party chains.

Who is in scope?

Financial entities under EU supervision and critical ICT third-party providers to that sector. Many SaaS vendors feel DORA through bank and insurer contracts.

Practical steps

  1. Map critical ICT services and subprocessors — link to vendor management.
  2. Define incident and reporting routes.
  3. Plan resilience testing including cloud failure scenarios.
  4. Update contracts: audit, exit, subprocessors, data location.

See NIS2, Cyber Security Act Netherlands and GDPR for overlap.

Key takeaways

  • Applies to financial entities and critical ICT third-party providers.
  • ICT risk, incidents, resilience testing and supply chain are central.
  • Cloud and SaaS contracts need exit, audit and notification rights.
  • Align DORA evidence with your ISMS and vendor management.

Veelgestelde vragen

Does DORA apply to SaaS vendors?
Critical ICT providers to the financial sector fall under DORA — check customer contracts and supervisory expectations.

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